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We just went through the process of adding the Connect Gateway to Learn (we are on Saas). Am I missing something? How does an instructor use this tool to send SMS/Texts to students within a course (or organization) shell?

I am currently refactoring many of our B2s for SaaS.   Alot of these B2s use sql queries to get information from Blackboard tables (ie not custom tables created with schema.xml) in the database.   I remember hearing that this is 'not possible' in SaaS, but I couldn't see anything about this referenced on the Preparing Your Building