My students have followed the enrollment process both from the link I have sent them and the URL I have. SOME are able to connect to the course and begin using the site immediately. Many others get one of 2 messages: username and password is incorrect OR they are in Coursesites but NOT my course. I have searched the help sections and attempted to follow the directions. I "create Users" to no avail. I have tried to re-send the link...didn't work. I have searched the User page for the tab "Enroll User" and it is not there.
I have been a BlackBoard user for 14 years and had no trouble with last year's Coursesites. I would really like to TALK to some one in person to resolve this quickly.