peacekeeper

USB headsets - Can't connect to speaker, but will keep trying.

Discussion created by peacekeeper on Apr 11, 2018
Latest reply on Jun 14, 2018 by ukeyream


Hi,

I've been using blackboard collaborate for online courses through a university that I am attending. I've noticed that the software has a hard time connecting to the audio when I am using a USB headset. Specifically the Corsair Void Wireless gaming headset. My configuration works with literally every other application I have tried. This seems to be a problem with blackboard exclusively.

 

The version my institution is running is Blackboard collaborate Version 12.6.8.7895-ga9619f5


Does anyone know of a work around to fix this?

 

I've tried a number of different steps but nothing seems to work.

 

 

Thanks in advance for any suggestions.

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