I have a professor that is using a MacBook Pro and cannot get the responsive design to allow him to see the full screen. Even when maximized, the screen is showing as a tablet. Any suggestions?
Has the professor tried other browsers like Firefox or Chrome (is he using Safari)? Additionally, is it a larger display and are you using the grey bars or has your CSS for the Learn 2016 theme been modified in configuration?
I solved a situation recomending a Professor use browser Google Chrome in Bb Learn.
He had problem with Safari browser.
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