Users want to more easily see when a comment is associated with a highlight vs when text is only highlighted without a comment.
Yes please! Right now students will not know if there are comments there.
Likewise with highlights they have to click to view, wheras for point annotations it's hover to view. It would be preferable to have a consistent user experience.
+1 we cannot recommend tutors to use highlight + comment unless there is a way to indicate to students that a comment exits
Definitely needed for students
I agree with Matthew Deeprose's comments, and as Ruth Smalley has said above, we've also had to recommend that faculty don't use the highlight comments until this is changed. I think there's no way a student would find a highlight annotation unless they are automatically displayed without the need to click or hover.
Agree. At present it's simply bad design.
Yes....makes sense that you would have a comment that accompanies a highlighted area. Otherwise, why would you use the highlight?
While I do agree that this issue represents poor design, I wanted to offer that I use highlighting without comments when marking Word documents quite often. The highest use-case is when a student repeats an error again and again. I mark it and give feedback (make a comment) the first time and then highlight additional instances of the same mistake without also adding a comment.
The current default design is not intuitive to know there is a highlighter or for student to know the purpose of it.
Yes we reported this issue too. The current set up presents an unnecessary barrier to students accessing feedback.
Agree with Matthew Deeprose and Chris Boon - the inconsistency of the end-user experience caused concerns when we were testing this post migration.
I don't know about your instructors but I have near mutiny of 160 faculty members over that loss of functionality. Highlighting is not as important as point comments. Students don't mouse over things to see what was written. They scan the document to see what comments are given. If the comment is not visible, they move on for the most part.
I agree completely. The comments in Crocodoc were visible, and that made much more sense.
There are over 45 members in our department unhappy with the loss of functionality, particularly with the point comments. We are a large online school that will be looking elsewhere until there is a fix. Blackboard missed the boat designing this unhelpful faculty-student tool.
I want students to be aware of every comment, whether it is associated with a highlight or not. Only see the ones that are not associated with highlighting means students will probably miss some comments.
Absolutely. Right now the comment feature by itself is useless because the feedback box usually covers what the instructor was trying to draw the student's attention to. At least when they highlight, the comment goes lower down the page.
This is an essential tool. The functionality as it currently exists impedes the learning and feedback process.
Definitely needed for students.
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