Hi there,
I'm not sure if this is specific to our institution's Shibboleth authentication, or Blackboard or what, but here goes:
Let's say an instructor is in her Bb course and has a question. She copies the URL to her course home page, which may look something like this:
and she emails that to me. I click on the link in my email, while not logged in to Bb at all, the following occurs :
- I am taken to the Shibboleth authentication page " Authentication for Blackboard" - click red button
- I log in with my credentials (successfully)
- I am taken to a page with a big red "Access Denied" sign Access Denied
Access to this resource is prohibited. Date/time stamp. - If I click "OK" in the lower right corner, I am then taken to a page with this: https://webauth.wherever.edu/idp/profile/SAML2/Redirect/SSO - a dead end.
"You may be seeing this page because you used the Back button while browsing..." - whatever, this is a local institutional page.
Anyway, I have to go back and click the link again to get directly to it. Or I would have needed to first authenticate to Bb and THEN click the link to the course from the email.
I am just wondering if there is any configuration whereby this behavior can be changed, so that after authentication, Bb will successfully continue to the link/destination that was originally clicked, without requiring the user to backtrack and re-click the link OR to authenticate to Bb first, before clicking a URL link.
Or is this a behavior that is always going to need to be tolerated due to Shibboleth/Blackboard?
Is it the fault of Shibboleth, or Blackboard, or both?
The desired functionality is that after step #2 above, I would end up in the course I originally clicked to.
Thank you!
Product Version (if applicable): | 0 |
Update! After a colleague did some testing of clicking links to various different tools in a course (while not logged in) - it seems that there are a couple different URLs that will work as expected after authentication: content folder, or discussion forum.
A link such as this, to a content folder, will forward on correctly after authentication:
https://blackboard.anywhere.edu/webapps/blackboard/content/listContentEditable.jsp?content_id=_1138901_1&course_id=_112…
However, most of the links to announcements or other tools that are commonly on a course home still result in the error noted above.