Currently instructors must all individually go to the global navigation > Settings > Personal Information > Set Privacy Options, and check the Email Address if they wish their contact details to not be greyed out when listed in the Blackboard app, allowing students to click on their name and send an email. I believe that this option should be checked as default so that all instructors can be contacted via the app, unless they opt out. Alternatively, having a system-wide option to change the default would be useful.
See Why are some instructors greyed out in the Blackboard app? for a discussion about this feature.
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