On Blackboard Learn it is possible to answer questions to a test by two students in the same testing room sharing an IP address using two different computers in the same period of time time.
This is a way of cheating it is possible for a student to be helped by someone during the test taking.
The students are sharing the login credentials and in this way one of them (better prepared) can fill the answers for the other during the test taking.
All the helped student has to do is to hit SUBMIT button from his computer.
NOTE: Our system is using an ICM - IP Filter building block through which we can allow a test to be taken only from instructor designated IP addresses.
The SYSTEM should not allow two simultaneous opened sessions at the same time for ONE user account.
Right now it is possible to open a session, for let's say User1, from one machine and in the same time a different person using same credentials of the User1 to open a new session in order to take the same test. Two persons logged as User1 will be able to fill answers for questions in the same test working collaboratively which is a way of cheating. Two open sessions should not be allowed to be active simultaneously.
The same thing can be done using any combination of two browsers like Chrome, Mozilla or Safari on one machine with User1 credentials.
It isn't difficult to replicate. Try-it by yourself...
Blackboard's answer was:
Thanks for submitting this case.
Blackboard is designed as to allow simultaneous logins from the same user.
I will give you as example the bbsupport admin user , sometimes when we are working on a case for you ,we can potentially have 2 or 3 engineers logged in your platform with the same username and trying things together.
We believe the system was built to solve customer's needs not Blackboard's engineers needs.
What is your opinion?
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