Social learning tools should provide better instructins when login problems happen

Idea created by jefflong on Jun 12, 2017
    Under review
    Score0

    The social learning tools require that some 3rd party cookies be allowed by the user's browser.  When they are not allowed and you try to access social learning tools you get some meaningless help such as:

     

     

    "Not Logged In

    Your session may have timed out. Try logging out and then back in to your institution's site (e.g. Blackboard Learn) and then navigating back to the page you were attempting to access."

     

    Following these instructions fixes nothing though and instead it should provide directions on how to determine whether or not the correct 3rd party cookies are being allowed by the browser.

    Product Version (if applicable):