In our Blackboard Learn environment we have a "Course Administrator" custom role for course support staff. This role is identical to the Instructor, but it does not list the user as an Instructor on the My Courses module.
This custom role is not compatible with the Blackboard Collaborate Ultra integration on Bb Learn. "Course Administrators" cannot modify or create Blackboard Collaborate Ultra rooms or room settings. These are all things that users with this custom role of "Course Administrator" need to be able to do. Further, "Course Administrators" need to be able to join a Collaborate Ultra session as a Moderator in order to provide administrative support, but right now those with this custom role join the sessions as a Participant.
Please make the Collaborate Ultra integration with Learn compatible with our Custom Role.
University of Illinois
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