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SaaS Virtual Group

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May 21, 2019 Meeting Notes

Posted by ks27590 May 21, 2019

Via Bb Collaborate 

Discussion included, re-pushes of versions for both CD and FDO.

Kelley MacEwen and Tim Johnson shared updates on privilege documentation

Discussion on the end-of-life for Flexible Deployment Option

Hi everyone, 


Thanks again for your feedback on how we document Learn user privileges on We conducted 10 interviews with administrators and IT professionals from a variety of institutions. You also provided us with different perspectives based on your current Blackboard Learn deployments as well as future plans, such as adoption of the Ultra Experience and Ultra Course View. We really enjoyed learning more about you, your institutions, and how you use our Help site! 


We pulled together your suggestions and we determined a few ways we could improve. Here are the plans we’ll be working on in the near-term: 

  • Help topic improvements: 
  • Provide a “getting started” page to bring together the context, approaches, and impact of updating privileges and roles. 
  • Evaluate how we link between pages and update where it’s lacking. 
  • Spreadsheet improvements: 
  • Clearly show groups of privileges and provide a better way to sort based on this information. 
  • Add a column to show if a privilege applies to Original and/or Ultra. 
  • Add descriptions for all privileges. 


You also provided some great suggestions about how we could improve the experience in the product. We’ve shared that with our colleagues to consider how it aligns with future development plans. 


The Content Design team strives to help you and your communities teach and learn confidently with Blackboard products. We value your feedback and thank you again for participating in our project! We hope to see you at BbWorld, where we have more plans to test and discuss our help content with you. 


Have a great week, 

Kelley MacEwen 

Sr. Content Designer 


Link to the recording: Bb Collaborate


May 14, 2019 Meeting Notes

Posted by ks27590 May 14, 2019

Via Bb Collaborate 

Discussion about re-push X 4 of 3700.0. for CD

Features to be introduced in 3700.3.0 for CD


May 7, 2019 - Meeting Notes

Posted by ks27590 May 7, 2019

Via Bb Collaborate

Short meeting today - Everyone is wrapping up their semesters.

Julia Miller shared new about inline grading tools.

A list of topics for upcoming meetings was shared.

Collaborate link to the recording: Bb Collaborate





April 30, 2019 - Meeting Notes

Posted by ks27590 Apr 30, 2019

Via Bb Collaborate

Discussion on Activity Stream and Alerts for students and instructors


Meeting Notes - April 23, 2019

Posted by ks27590 Apr 24, 2019

Via Bb Collaborate

Discussion with Jason Hardin about future of Log files.  Please use the Discussion on our site to continue the conversation.

Collaborate link to the recording: Bb Collaborate





April 16, 2019 - Meeting Notes

Posted by ks27590 Apr 16, 2019

Via Bb Collaborate

Open discussion about dates for updates, pilots, etc.

It was a short meeting, only about 35 minutes.

Thank you all for participating.

The Blackboard Design Team is requesting Input from System Admins.  Please consider the request below and reply to this blog if you are interested, when you are available, and your email address to schedule the time.

If you are uncomfortable posting your email, please send an email of your availability to Kelley MacEwen at



The Content Design team wants to improve how we document Learn user privileges. To do that, we first want to speak with administrators who have experience managing privileges and roles. If you've referred to for help, that's even better!

Who: Administrators who manage privileges at their institutions and have referred to our Help documentation (

What: An interview to gather feedback. We won't be testing you, only having a conversation to learn how you use privileges and the associated help materials.

When: The week of April 15-19 (next week)

Where/How: We'll reach out to schedule a 20-30 minute Collaborate session


Thank you for helping out!


April 9, 2019 Meeting Notes

Posted by ks27590 Apr 9, 2019

Session today was general questions and answers

Via Bb Collaborate


April 9th Meeting URL

Posted by ks27590 Apr 9, 2019

If the tiny url will not work please use the Guest Collab link

Bb Collaborate


Sorry everyone, Tiny Url is not working well right now!

Collaborate link to the recording: Bb Collaborate 


Items discussed:




Via Bb Collaborate

Happy Anniversary!  Our group is now 2 years old!

Today's session featured Kelley McEwan from Blackboard sharing information about release notes and help documentation.