mhawthorne

MH Back to School - Suggestions for a Smooth Back to School Season Webinar Recording & Chat 01/26/2017

Blog Post created by mhawthorne on Feb 6, 2017

This event has concluded.

Please revisit the presentation at the url link below.

Recorded session link:

Click to View Recording in New Window

 

Chat conversation of recorded session:

Due to the volume of questions and answers chat is sadly truncated.

 

MH-ClientCare

10:15 AM

Brian, we are also recording this webinar so you can always go back and review the presentation later at your leisure

Brian #2

10:16 AM

Thanks. I logged out and back in and all is good now.

Sean Rugge

10:18 AM

how can changes like institutional hierarchy, customized system roles, and course roles be duplicated to the test server?

MH-ClientCare

10:22 AM

Sean, Tony will be addressing questions at the end of the presentation so I will have him touch on this

Sean Rugge

10:26 AM

thanks Tony

George Walters

10:26 AM

What is a "staging environment"?

Erik Harris

10:26 AM

We keep Test up to date with New BB versions, such as 2016, to try out. But our Stage is a clone of our production where we do all of our testing before moving to production. Is there something better we should try?

Jerilin Morris - TCCNHS

10:27 AM

Can you type the site search entry you recommended for help?

Tony Lutz

10:27 AM

site:help.blackboard.com your question

Denise Woolsey (Wilmington U.)

10:28 AM

I'm concerned about relying on downloaded logs, since we have a load-balanced environment. Aren't certain logs specific to whatever app. server I'm on?

Fan Jiang

10:30 AM

Is there a recommended action list that we can use to test all the features in our staging environment?

Denise Woolsey (Wilmington U.)

10:30 AM

Thank you for the information.

Erik Harris

10:31 AM

We have created one based on priority of Object.

Fan Jiang

10:31 AM

We have our own but it would be great to have an official one from Blackboard team

Erik Harris

10:32 AM

There would be too much if we used an official. We have created one based on what we use as a university.

Fan Jiang

10:32 AM

Great. Thank you Tony

MH-ClientCare

10:32 AM

Fan, found this on help.blackboard.com: en-us.help.blackboard.com/Learn/Administrator/Hosting/Install_or_Upgrade_Learn/Post_Install_and_Upgrade_Tasks/Troubleshoot_the_Learn_Environment_Pos..

Fan Jiang

10:33 AM

Thank you!

Fan Jiang

10:33 AM

Oh but I see "If you are a Managed Hosting customer, this topic doesn't apply to you."

Fan Jiang

10:34 AM

We are managed host. Then I will communicate more with the Behind the Bb team

Fan Jiang

10:34 AM

 

Erik Harris

10:35 AM

Learn vs SAAS?

Erik Harris

10:36 AM

Is it worth the move? Is there benefit?

Brian #2

10:37 AM

I would like to see an ROI document on moving from Managed Hosting and SAAS.

Erik Harris

10:37 AM

I would love to see that as well.

Brian #2

10:37 AM

Thanks.

Erik Harris

10:38 AM

Thank you.

Dan Hochradel

10:38 AM

Thank you

MH-ClientCare

10:38 AM

@Fan, found this site that has a downloadable checklist: en-us.help.blackboard.com/Learn/Administrator/Hosting/Install_or_Upgrade_Learn/Post_Install_and_Upgrade_Tasks/Test_the_Learn_Environment_Post_Instal..

Curtis Klema @ K12

10:38 AM

Thanks

Denise Woolsey (Wilmington U.)

10:38 AM

Best practice - I provide test scripts to certain users to complete on our test server before I will move forward with a production upgrade. They focus on the instructor and student experience. This allows me to focus on testing that falls under the "system admin. umbrella."

Curtis Klema @ K12

10:38 AM

real nice and lot's to think about

Fan Jiang

10:38 AM

Cool!

Fan Jiang

10:38 AM

Thank you!

MH-ClientCare

10:39 AM

thanks for the tip, Denise!

Denise Woolsey (Wilmington U.)

10:39 AM

Thank you, Tony, et al.

Josh C.

10:39 AM

Thank you everyone!

Theresa Walker #2

10:39 AM

Thanks!

Denise Woolsey (Wilmington U.)

10:39 AM

You're welcome!

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