Hi everyone, I’m the new Senior Product Marketing Manager for Analytics at Blackboard (replacing Timothy Harfield, and so Blackboard's main representative within this Community), and I’d like to take this opportunity to introduce myself. I’ve been with Blackboard for nearly 5 years working exclusively with our Analytics products, and with clients across the world, so I have a lot of experience of how Analytics is deployed and used. I’m now transitioning to Product Marketing so I can use this experience to inform the development and promotion of our Analytics portfolio.
Prior to Blackboard, I worked as a Learning Technologist at a UK university (I’m based near Manchester, England) for 7 years, implementing various different technologies and designing training sessions and materials, and I have a Masters in Higher Education and a Post-Graduate Certificate in Education. What I’m trying to make clear here is that I’m much more about the learning than the selling, and I hope that this will be beneficial to you.
My role will involve working directly with you to help understand your current and future needs, and to represent your views with the Product Management team so that our products continue to meet, and hopefully exceed, your expectations. I’ll be working closely with the Customer Advisory Board and will be very active in the Community site. In fact, one of my first tasks is to review the recent comments and provide responses as I’m very aware we haven’t had a very proactive presence since Timothy left. I’ll also be responsible for the Analytics track at our events, so I’ll hopefully get to meet some of you face-to-face soon.
So you’ll be seeing a lot of messages from me on here, and I appreciate your patience whilst I’m getting ramped up on the specifics. If you have any questions then please don’t hesitate to contact me (Steve.Bailey@Blackboard.com), but if you feel that others within the community would benefit from the response then I’d recommend posting directly on here. If you’d like to connect on LinkedIn, you’ll find me here: http://linkedin.com/in/steve-bailey-080b1927
I'm looking forward to working with you all. Steve