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We are retiring the UPP (effective immediately). We enjoyed partnering with many clients in the Ultra Partnership Program and the Ultra Pilot Program. Together we achieved many successes of which we are all certainly proud! Based on client feedback, we believe we can better support greater numbers of clients in a new way. This is the good news! We are replacing the UPP with the Ultra Planning Workshop. If you are planning to enable the Ultra experience in 2019, we recommend that you register for an upcoming workshop. The workshop is 90 minutes and occurs monthly starting in June. We are eager to continue to support you along your path to Ultra and look forward to seeing you in the workshop!


There's a UPP meeting today!

Posted by mcobb Feb 7, 2019

Good morning! There is a UPP meeting coming up in just a few hours.  If you are piloting, planning to pilot, thinking about piloting, or just curious please join! My colleague, Wade Fields, will be sharing details about features that are about coming right up in Ultra.  I will be on to support him with any Q&A you have and to answer specific questions about pilot strategy, best practices, resources you can use and more.  We hope to see you there!

Thursday, February 7, 2019 at Collaborate:

Starts at 10:30 AM · Ends at 11:30 AM, CST (America/Chicago)


Piloting Ultra

Posted by mcobb Nov 8, 2018

I am glad you are joining me in piloting Ultra. When I transitioned from solutions engineering into product management in January 2017, a primary focus of my work was to examine the way clients were piloting Ultra and how we were supporting clients in the process. After a few months of observing and asking questions, the Ultra Partnership Program was born. Now after three teaching semesters of that program (and many learning opportunities on how we can better serve clients), I have redesigned the UPP into the Ultra Pilot Program. My goal is to help larger numbers of clients pilot and ultimately adopt Ultra! I'm also eager to continue learning more about what you need/expect as you formulate a pilot and how I can be a part of solutions for you and your organizations. Please let me know how I can help!


Very soon you'll need to get going with identifying the goals you have for your pilot. You'll also need to think through potential challenges that faculty, students and others may face. This step will help ensure that you have a good plan with proactive and reactive steps in place. Lastly, I suggest that you define a few measurable outcomes so that you have a strategic way to measure your progress in the pilot.


To support you as take these steps, I created a worksheet for you: Bb_UltraPilot_Program_GOALS.docx . Go check it out! If you have questions or comments or want to share your output with me or this group, please do. This isn't homework that I will grade , but it is an exercise that I think will be beneficial to you.


Sincerely yours,