Change Management: It's Not Just for Project People Anymore

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Sometimes the difference in achieving successful results isn't about how things operate, but rather how hearts and minds embrace what is happening. Learn why the University of Phoenix chose to double down on change management to jump-start a large and complex learning management system (LMS) implementation, and why change management at all levels is essential.

Through the lens of this specific learning management system implementation, we will present how utilizing change management helped us to achieve better results than prior LMS implementations that did not incorporate a change management focus; and why everyone in the institution needs an active role in facilitating change.

 

Speakers: Marc Booker | University of Phoenix | Justin Hallock |University of Phoenix

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