DevCon: Automating Course and User Management for Academic & Non-Academic Programs at AUC

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The American University in Cairo is embracing a number of non-academic programs besides its main academic program,  encouraging learners to learn at their own pace through online and blended learning courses. Each program is owned by a different school that has its own course requirements and its unique student information system. A great challenge for us as LMS administrators is harmonize the different kinds of faculty/student uploads, including cross-listed courses pertaining to each program. Manual uploads have become a tedious job, time consuming and prone to errors, especially with the increasing demand on courses requested on Blackboard.

This diversity of uploads mandated an automated module to ease Blackboard course management and user enrollments for all programs. This presentation showcases the rationale behind such modules, how this facilitated our work, and how it helped decrease the number of support requests.


Speakers: Ahmed Hamed | The American University in Cairo | Heba Amer | The American University in Cairo