Advising the Advisors! Using Blackboard Intelligence to Increase Student Retention

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This presentation will focus on Concordia University Wisconsin's complete student success solution - the context, the problem, and the solution. A simple customization has enabled Academic Advising to take advantage of several important Blackboard Intelligence features, which CUW has leveraged to guide processes to ensure a consistent student experience through advisor action. As a result of its effective use of student data in support of academic advising, CUW has improved communication between faculty and advisors, scaled a personalized approach to academic counseling, and increased its retention rate by 10 percentage points.


Presenter: Christopher Brandt