Partnering for Success: Creating Ongoing Incremental Improvements

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When the University of Phoenix decided to move from an in-house LMS to Blackboard Learn Ultra, University leaders and Blackboard identified a unique partnership opportunity that went beyond technical implementation and change management. They had a variety of goals, including improving core workflows and tools, delivering ongoing incremental improvements, and testing curriculum changes to improve student achievement and experience. Learn how the University of Phoenix and Blackboard teams reframed a technical change to enable effective teaching and learning through pilots, quantitative and qualitative research, and usability testing. (Spoiler alert: University of Phoenix successfully rolled out Blackboard Learn Ultra in Spring 2018!)


Presenters: Mike Herdzina, Charity Jennings, Lauren Mazzio, Stacy Schink Joseph, Bethany Stolle