One Does Not Simply Walk Into ULTRA: Illinois Tech's Journey to Ultra

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Illinois Tech has been a longtime Blackboard customer (mid 2000s) but for much of that time, our self-hosted deployment of Learn was barebones, without significant customization or integration beyond the SIS.With a looming accreditation, we expanded licensing to Outcomes, getting Community and Collaborate as part of the bargain in 2015. We made a more significant and transformational change in January 2017 with a move from our self-hosted production environment to SaaS with Continuous Delivery. We have continued this forward-looking approach in 2017 and 2018, first running a large pilot of Ultra in Blackboard's UPP program for the Fall 17 term and then rolling out Ultra Global Navigation and a hybrid Original/Ultra environment for our Spring 18 production term.After a long, static period, IIT's overall approach has gotten more aggressive, but we have been very intentional every step of the way, weighing our institutional culture and vision, leveraging available Blackboard resources, designing deployment plans and preparing training and support, and striving to cultivate change while also mitigating the impact on our users.

 

Presenters: Edgar Gonzalez, Bradley Katz, Matthew West

Outcomes