DevCon: A11y, L10n & Security: How Blackboard's Developer Training Program Spreads Critical Knowledge

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Learn how Blackboard's product development staff created a Subject Matter Expert (SME) training program to spread knowledge about critical areas like Accessibility, Security and Localization. Staff will explain how small groups were mobilized to engage developers to infiltrate the organization with best practices to improve product quality and the user experience. Training plans and courses will be shared enabling participants to utilize materials in building SME programs at their institution, for developers, instructors or other audiences.


Presenters: Karen Hartman, Mike Ni, Elizabeth Simister