Chris Gill (Chief Information Technology Officer, Drake University)
Christine Marchand (Institutional Research and Academic Compliance Coordinator, Drake University)
Mitchell Stearns (Data Analyst, Drake University)
In this presentation, we will examine the adoption of a BI system at Drake University. Creating the right structure for institutional decision support requires a cultural shift for the campus, its leaders, technology departments, and institutional researchers. We will discuss the past failures that have informed our current successes and address the pitfalls of not providing the proper groundwork for both the campus and the tool providers. Using a set of steps that will be shared during the presentation, Information Technology Services and Institutional Research have worked together towards implementing and shaping a Decision Support Culture at Drake. Attendees of the presentation will be leaving with these steps to take back to their own institutions.
Breakout session delivered during the 2018 Blackboard Analytics Symposium