Blackboard Learn was the first Learning Management System to be certified for Caliper Learning Analytics. Caliper is an IMS Global standard that allows a provider, in this case Learn, to stream usage data to an external system. This data contains things like login and out events, content views, assignment submissions, and even grading events. The standard defines a specific format providing a self-contained JSON document that gives the ingestor all of the information needed to understand who performed what action on what system to what outcome. The following document describes how to enable an external Event Store in Blackboard Learn.
If you are self-hosted, you will need to make a configuration change in order to use Caliper. In bb-config.properties, you must set bbconfig.cloud.telemetry.aws.region=us-east-1 and run PushConfigUpdates for the setting to take affect. For UK clients, the data transfer to us-east is protected under the requirements as set forth in GDPR.
As a user with Administrator privledges, login to Blackboard Learn and access the System Administrator area. In the original experience, this is a tab across the top. If in the Ultra experience, this will be available in the left hand navigation panel.
On the subsequent page, select installed Tools.
From the Manage Building Blocks page, navigate through the paging tools until you see the 'Telemetry' Building Block. Using your mouse, hover to the right of the Building Block's title to show the context menu. Click the context menu icon and select 'Settings' from the menu.
On the Settings page, you will notice two entries. Caliper Providers is to review external Caliper Providers that are feeding Caliper events into Learn. If you are a Kaltura client running on a SaaS deployment of Blackboard Learn, you will likely see Kaltura here. This is how the Kaltura Student Usage Report is populated. For this document, we are focused on Caliper Event Stores. Click the corresponding link.
On this screen, you can see all of the currently registered Event Stores. You will likely only see one entry on this page, similar to the last URL in this example. This is Blackboard's internal event store, used to power the Student Activity Reports. The top entry in our example is a custom Event Store, used to capture the Blackboard Learn events as they are streamed. It is important to note that the internal event store is not accessible externally. As a client, you must enable your own custom event store and capture the data there if you want access to it. It is also important to note that Caliper Providers that send data to Blackboard Learn like Kaltura are not included in the caliper event stream. Any caliper providers on your campus should write directly to your event store.
1: Service URL - This is the full URL to the Caliper Ingestion Service i.e. https://mydomain.edu/caliper
2: API Key - This is a value that is included with every Caliper Event transmission. Your Event Store should know this value and use it to validate the message as authentic. It can also be used to differentiate between multiple Caliper Providers. Highly recommended that this value is a true UUID.
3: Generate API Key - Use this button to have Blackboard Learn automatically generate a true UUID for the API key if you have not already done so.
4: Event Batch Size - The Telemetry Building Block captures a lot of information. The Event Batch Size allows you to specify how many messages to compile before sending. Once it the batch size is reached, a single HTTP message will be sent with an array of caliper events.
5: Active - Essential Admin toggle to make the Event Store active or inactive.
6: Submit/Cancel - Click Submit to save.
As soon as you enable your event store, it will start to recieve events. Your event store should be a fully-hardened data warehouse. There is a ton of data and no way to filter the data you receive on the Blackboard Learn server. You can certainly filter out the data that you want, but you will have to be able to process all of the incoming messages and have ample space and processing power to store the data and run reports against it. If you want more information about what types of data is included, check out the rest of this space for documents tagged for caliper.