BbWorld: The SIS integration course and enrollment life cycle: From course creation through final deletion

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This presentation will cover the Blackboard Learn course life cycle, from initial course creation, well ahead of term start dates, through course deletion, two years after course completion. We'll discuss how we leverage the SIS integration framework, course and enrollment exceptions, business practices, and tools we have deployed to help our first tier support techs. We'll also cover our course deletion process, both our business practices as well as our methodology.


Presenters: Ed Smith