Quality assurance strategies, strong student services resources, and student retention are interconnected. But how to go about creating a quality student services atmosphere for fully-online students? With decreasing budgets and increasing enrollments, resources are limited and it can be hard to generate support for new investments.
1.) Meet OSCQR, the Open SUNY online course quality design rubric and process. The Open SUNY Center for Online Teaching Excellence (COTE) has developed an online course design rubric and process that addresses both the instructional design and accessibility of an online course that is openly licensed for anyone to use and adapt.
2.) Learn how to implement accessibility as while your course is still being developed (Universal Design) instead of patching it afterwards.
3.)Transform a Blackboard shell into a “one-stop-student-services-shop” for your online students. Best practices include career preparation strategies, resources for students with learning differences, study and organization tips, a resume drop-box, and more!
Mary Jane Blystone, Blended Instruction and LMS Specialist, Drake University
Cynthia Castro, Manager/Blackboard Admin, The University of Texas at El Paso
Dave Ghidiu, Senior Instructional Designer, SUNY, Center for Online Teaching Excellence
Meagan Simmons, Success Coach, KCTCS