California State University, East Bay (CSUEB) has been using Blackboard Learn for more than ten years, experiencing both functional and technical issues. The decision of migrating Learn from Self-Hosted to Managed Hosting was driven by our desire to stabilize the application and to provide continual service improvement for students and faculty. Migration started in March 2015 and completed in June 2015. As part of the continual service improvement journey, CSUEB made the decision to start the planning to migrate to SaaS deployment by June 2016. The process and lessons learned will be shared and discussed among panelists and attendees.
-David Corral, Director of Application Management Services (California State University, East Bay)
-Dan Legate, Web/Mobile Lead (California State University, East Bay)
-Roger Wen, Director of the Online Campus (California State University, East Bay)