Leaders from Centers for Medicare and Medicaid Services share their experience from their role in a nationwide pilot project to roll out Blackboard Collaborate. The team members with roles in management, administrative, and IT will highlight best practices, pitfalls to navigate, and key competencies adapt.
-Etolia Biggs, Instructional Designer
-Chanda Boone, System Administrator
-Gloria Chamblee, Help Desk Administrator/Data Management Specialist
-Trina L Daniels, System Administrator
-La Ron Mitchell, Blackboard Learn System Administrator I LMS Administration & Analytics
-Johnathan Williams, Blakcboard Collaborate Specialist