Pilot Lessons: A Flight Plan to Keep the Wheels Up on Technology Investments

Version 1

    Leaders from Centers for Medicare and Medicaid Services share their experience from their role in a nationwide pilot project to roll out Blackboard Collaborate. The team members with roles in management, administrative, and IT will highlight best practices, pitfalls to navigate, and key competencies adapt.



    -Etolia Biggs, Instructional Designer

    -Chanda Boone, System Administrator

    -Gloria Chamblee, Help Desk Administrator/Data Management Specialist

    -Trina L Daniels, System Administrator

    -La Ron Mitchell, Blackboard Learn System Administrator I LMS Administration & Analytics

    -Johnathan Williams, Blakcboard Collaborate Specialist