Lessons Learned from Moving into Blackboard Managed Hosting

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Palomar College self-hosted on Windows servers since 1998, until making the move to Blackboard's Managed Hosting service for the Summer 2014 term. Over the last year we've found several pros and cons comparing the two experiences. Topics discussed include: Decisions made during the MH setup process; Differences in managing upgrades and patches; Adjustments to our Building Block management policy; Changes to our involvement with Blackboard's technical support teams.

 

Presenters:

David Gray, Systems Administrator, Palomar College;

Najib Manea, Palomar College;

Shay Phillips, Palomar College

Outcomes