I Got 99 Problems but Support Ain't One

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A panel of technology leaders who have successfully implemented different models of co-sourcing and internal service agreements discuss how it has allowed them to better focus on delivering high impact technology practices to their organizations.  This group of innovative decision makers will debate what internal and fiscal dynamics led them to re-evaluate their traditional insourcing models and consider how to extend resources and focus on core competencies. Session attendees will take away strategies to deal with resource constraints,  improve IT organizational performance and push change through the organization.



Craig Chanoff, Blackboard Inc.