• Help Desk Manual?

    Hello everyone!   Does anyone have a manual/guide/wiki for new Blackboard help desk employees that you are willing to share or provide information about?  I'm looking for a reference guide to help new and i...
    pt32238
    last modified by pt32238
  • SQL queries for BTBB

    Hi, we are on MH so we need to build by ourselves the Oracle SQL queries. Do you have some hints for doing this properly? Is the Open DB documentation reliable or not for BTBB support https://help.blackboard.com/Lea...
    sc0076439
    last modified by sc0076439
  • My Grades

    Hello there   Has anyone noticed the My Grades has changed to My Marks at all? There isn't a fix as such but there is a work around which basically involves tweaking a language pack then uploading this as a cust...
    eb0071065
    last modified by eb0071065
  • Qwickly LTI Link Mobile

    So has any one tried this yet?   I can confirm that the link is now working and not grayed out. We are still getting an error 500, which I have put a ticket into Qwickly, but this is promising stuff for us and I...
    eb0071065
    created by eb0071065
  • 2016 Theme - My Bb, Logout

    Where do we change the colors of the My Blackboard and Logout areas in the header (2016 theme)? We have found everything else, just not these. We have an image displaying in the header to make it green, but it isn't s...
    jb22661
    last modified by jb22661
  • Self-registration in courses with Ultra Navigation

    I've written before about guest access to Original courses in Ultra Navigation.  This post is about self-registration in Ultra Navigation.  The expected behavior in the system is:   1. Enable self-regi...
    smachaje
    last modified by smachaje
  • Start Bundling & Linking to 3rd Party Java Libraries

    This is a follow on to the recent blog post about HttpClient .jar files. I'm writing because another vendor was using the Axis libraries we had in the classpath pre 3700.5.0. Those are gone too.   Always bundle ...
    mkauffman
    created by mkauffman
  • Updated: Changes to Java JDK and impact to Building Blocks in Learn SaaS

    Updated 2 July 2019   To address recent changes in Oracle’s Java support model, Blackboard Learn is transitioning to adopt a more recent version of Java, Java 11 JDK. Our new target for adopting Java ...
    wweichel
    last modified by wweichel
  • Accelerating our Business through Change

    At Blackboard, we’ve been on a journey over the past few years to realign our business to be the best partner we can be for the education community.  As a company, we’ve learned how to take advantage ...
    lblakemore
    created by lblakemore
  • Have anyone set default Cloud Storage provider?

    Would like to check if anyone have set up default Cloud Storage provider in their institution?   I would like to find out more on what is the advantage of this setting?   As we found that after accepting ...
    lwl2
    last modified by lwl2
  • Evaluate adoption of your LMS with course design groups

    We're happy to announce a new feature in BbStats: Latent Class Analysis with Annual adoption report. Some time ago we reported about a new study at the University of Illinois at Chicago about Patterns in Faculty Lear...
    smachaje
    last modified by smachaje
  • Course Archiving

    We manually archive courses one by one and I was wondering what other institutions do.  We archive a course, download it and then move the downloaded .zip file to a campus file server.  This happens each sem...
    nl0050354
    last modified by nl0050354
  • Main site page - tabbed content (for apps)

    We are migrating to a new website template and I wanted to add that nifty feature that shows three (or more) tabs of content (apps) such as District News in one, Quick Links in another, etc. How do I do that? I s...
    etreglia
    last modified by etreglia
  • Guest Access - link generation tool for Ultra Navigation

    How important is guest access to your school?   After our Saas migration a strange thing has appeared.  Our system no longer allows guest access.  It appears, with Ultra navigation, this is by design t...
    smachaje
    last modified by smachaje
  • NOTICE! No More HttpClient 3.x In Learn 3700.5.0 and Later

    I'm writing this to inform B2 developers that Blackboard has removed the Apache Commons HttpClient 3.x library from /usr/local/blackboard/systemlib in Blackboard Learn 3700.5.0. We are using HttpClient 4.x in Learn ve...
    mkauffman
    created by mkauffman
  • Configuration for Java VisualVM monitoring...

    We've done this in the past, but the old servers that had the specifics of what I'm looking for is long gone. Does anyone know what the specific flags/configurations in bb-config.properties are to enable monitoring us...
    raphael.ferreira
    created by raphael.ferreira
  • Javascript Hack for System Admin > Courses Screen

    Good afternoon!   I presented this jsHack in the Learn Office Hours today. It allows an admin to select a list of courses (check the boxes), then open the Enrollments, Grades, Course Files, and/or Course Entry P...
    heather.crites
    last modified by heather.crites
  • Celebrating Your Achievements

    I am excited to announce the 2019 Blackboard Catalyst Award Winners. Each year, we take a moment to recognize and celebrate the innovative achievements of our clients. We do this through the Blackboard Catalyst A...
    sherynanthes
    created by sherynanthes
  • Show us your... Blackboard accessibility statement

    You will probably have heard of the Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies w...
    mdeeprose
    last modified by mdeeprose
  • Enterprise Survey Reporting Using OpenDB

    We have been using Enterprise Surveys for end of course evaluations. The default reports are a huge hassle to collect/distribute and cannot show any trending, I'm trying to build a query using OpenDB so we can use cus...
    ma36771
    last modified by ma36771