Inline Grading and New Box View Update: May 2019

Blog Post created by juliahakes on May 7, 2019

I am pleased to share today what we're planning for the future and appreciate all of the feedback regarding the current functionality with the New Box View experience. When Box acquired Crocodoc, we believed that Box would continue to deliver functionality and enhancements for these critical teaching workflows, but that has not been the case. As many of you know, we worked diligently with Box in an attempt to get better results.  Based on the lack of responsiveness, quality control issues, and with your feedback and input (which accelerated our thinking on how we must improve your experience in this area), we have decided to replace New Box View and move forward with a new solution that is more in our control in order to better meet your current and evolving needs. 


I also wanted to share a bit more about the timing of this message. In the last couple of months, we were trying to work with Box and were in the middle of negotiating the immediate partnership agreement which is why we did not share as much as we would have liked. At the same time we were beginning technical diligence while building out more robust requirements with your feedback. The list of enhancements gathered on the Community site have been a beacon throughout the process for what needs to be included in the future workflow for both Original and Ultra.  We need to not only deliver the core features you appreciated with Crocodoc but also add innovative functionality as well.  We are currently continuing the technical diligence, gathering your feedback on requirements and prioritization, and deciding upon the best architecture and solution that will provide the ability to be dynamic and innovative as your needs change over time. To be honest, this is not easy work to get right, and we need this analysis done in order to share a more definitive timeline.  We will share more details on timing and functionality in mid-June, and then again during BbWorld.  As we work towards the release, we will be providing regular updates on the progress as well as targeted outreach for feedback opportunities, so you'll be hearing from me or others working on the project for input.


So as you can see, we’re set on moving in a new direction with this critical capability.  As we go through this process, we are not going to stop working with Box to push for innovation in New Box View based on your needs.  While we can’t predict how successful this will be, we understand that you’ll being using New Box View for Inline Grading in the near term, so we want to make sure this experience is as good as it can possibly be.


I want to say a big THANK YOU for your ongoing engagement on the Community site and elsewhere.  We know that this has been a challenging topic, but I hope this update, and our updates going forward, will help give you clarity and confidence about the improvements coming in this important area.