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All Places > System Administrator Community > Blog > 2018 > October

(this post is a continuation from my prior post in September 2018)


Time for another update on this topic! This month's update will be short but juicy, so let's dive in:


Addition of 'Comment Summary' to Annotated PDF Downloads

When we rolled out the 'download PDFs with annotations' capability, one of the pieces of feedback we received was that the point- or comment-based annotations had to be expanded one at a time before they could be printed for physical review. Also, expanding the comments within the PDF - particularly longer comments or comments with lots of text - could potentially cover up or block the content on the page making it more difficult to view the content that the annotation was associated with.


To help alleviate this, on 10/23/2018 we implemented new functionality that adds a 'Comment Summary' section to the end of annotated PDFs when downloaded from New Box View. This new feature does a few things at once:


  • Adds numbered labels to comments based on location within the document, with numbering starting at the top comment
  • Adds a 'Comment Summary' section to the end of the PDF
  • Lists comments based on (1) page number and (2) comment number


Here are some screenshots of the functionality in action:


Screen Shot 2018-10-23 at 5.14.22 PM.png

Note the three Point Comments in New Box View


Screen Shot 2018-10-23 at 5.14.32 PM.png

Same three comments numbered in annotated PDF download


Screen Shot 2018-10-23 at 5.14.51 PM.png

Comment Summary with page number and numbered comments listed


This new functionality has been implemented within the microservice that supports this feature, so no change or update to Learn is required to access this feature. Go check it out now!


Note: this is separate and unrelated to the 'Summary View' feature that has been requested that presents an aggregated view of annotations while viewing files online and within New Box View; this new summary of comments is only for downloaded PDFs containing annotations.


Box Deprecation of TLS 1.0 and Supported Web Browsers

Technology companies across Internet have been broadly deprecating support for the older TLS 1.0 standard (e.g. and Box is following suit. Here is the link to the Box information on the change. There are two relevant points for Blackboard clients:


Supported Browsers

The Box and Blackboard matrices for browsers supporting the newer TLS 1.1 standard are available here: Box Supported Browsers and Blackboard Supported Browsers. Directly comparing the matrices:


Screen Shot 2018-10-26 at 2.27.43 PM.png

Box supported browser versions


Screen Shot 2018-10-26 at 2.27.50 PM.png

Blackboard Learn supported browser versions


The main point is that the oldest browser versions supported by Blackboard are significantly newer than the oldest browsers that support at least TLS 1.1, so there should not be any issue for users on Blackboard-supported versions of browsers.


Timing of Deprecation

Box originally announced end of support for TLS 1.0 on 6/25/2018 and completely deprecate TLS 1.0 calls on 11/12/2018. This means users need to be on a browser supporting TLS 1.1 before 11/12 or they will not be able to use New Box View within Learn.


Note that Blackboard removed support for TLS 1.0 and 1.1 for Learn SaaS customers on 8/31/2018.


Thank you for your continued patience and support as Blackboard and Box continue to improve this area of functionality!