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This weekend I was prompted to update Java on my laptop. Following the update was an announcement about changes to licensing for Java. Details at Java Future Release Notices   No doubt, Blackboard will obtain an enterprise license to cover server operations, at least for Managed Hosting and SaaS. Will institutions who self-host have to license… (Show more)
Click to view contentHi All   I had not noticed any posts about this so far.  We were very surprised to find that the behaviour of "non-immediate" announcement emails has changed in 2018 Q2.   Today we installed 2018 Q2 on a dev server (self-hosted RHEL/Oracle) and as part of our post upgrade test we checked the announcement feature, both with "Send a copy of this… (Show more)
There are a few issues with the 2016 theme but the fixes are spread out in threads here and on various mailing lists which makes it hard for people moving to the 2016 theme to know where to start/what to prioritise so I thought it might be useful to try to collate them.   The way it works is you can use this thread for general discussion and to… (Show more)
Hi there   I submitted a ticket to Blackboard requesting snow either on our login page or students' home page and they said they couldn't support it......but said I could do it myself if I customized our login page.  Only thing is that I don't know how.   Does anyone else have snow and would they be prepared to share??   Ho Ho Ho.   sarah
In my last blog post, I recapped the results of our 2018 Client Satisfaction Survey. I noted that one of the top 4 areas of importance to you was the quality of our products and services.   I wanted to share with you how we are focusing on quality – directly from Ashley Hunsberger, Blackboard’s Quality Architect. I recently met with Ashely… (Show more)
Click to view contentIn the recent roadmap, part of the slide about what has changed in 2018 Q4 mentioned "Server configuration encryption":   I asked support what this meant and if there was any documentation, they did not know (ticket #04044109).   Does anyone know what this means? I thought maybe it will mean the config files will be encrypted? e.g.… (Show more)
Click to view contentHas anyone seen a graphical glitch like this before and would be able to offer any suggestions?
The first rule of upgrade club is that everyone talks about upgrade club.   The purpose of this thread is for anyone doing an upgrade this year to check in, state what version/platform they are on now, and to what version they plan to upgrade.  Maybe we can find some useful common ground and exploit some synergies?   At Southampton it feels like… (Show more)
We manually archive courses one by one and I was wondering what other institutions do.  We archive a course, download it and then move the downloaded .zip file to a campus file server.  This happens each semester as we only keep one years worth of courses in Blackboard.    What is everyone else's process?
Is anyone using 24/7 Blackboard outsourced user support? If so, which one and why did you choose it? I know Blackboard sells a Blackboard IT Help Desk product and I have reached out to them, but my administration is asking specifically for Blackboard support.
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