mkauffman

Help, I Can't Log In! Where the Key is Hidden

Blog Post created by mkauffman on Nov 7, 2018


Here's a handy URL to have when for some reason the credentials you have for the front-end login to your Learn system don't work. https://help.blackboard.com/Learn/Administrator/Hosting/Authentication/Auth_Recovering  If you have back end access, this is like having a key hidden under the rock in your back yard. Run the tool and it gives you a one-time login to the front end so you can reset your username/password.

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