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Mark O'Neil, our Senior Product Manager, Developer Platform, and his team have been very busy in the past year! If you haven't been following the changes at Blackboard API Services, I'm writing this to give you a sense of what's new since last year around this time. Looking at our internal release notes and  the Learn SaaS Release Schedule | Blackboard Help I see that 3200.6 was released to client test systems near the end of June last year, and 3400.7 was released to client test on June 12th 2018. Given that, I see that we've released over 4 dozen new REST APIs in that period of time. Since the beginning of this year alone we've release many REST APIs that you will be interested in, including course assessments, LTI, course gradebook categories, and attempts. Head over to Blackboard API Services and check it out. And, a big thanks to Mark O'Neil and team!

Several partners have gotten stuck while attempting to update their Learn license. The help documentation needs an update for Windows. We're working on that.  In the meantime, if you're running Learn on a Windows server and run into issues updating your Learn license, do the following.


First, when updating the license, you need to refer to the section at the very bottom of the help documentation, "Upgrade a license without upgrading Blackboard Learn." Open a command prompt, as Administrator, and use the Blackboard Learn ServiceController script to stop all Blackboard services. Check that they are indeed stopped using the Windows Services control panel. Next, on your Windows server, do the following:


  • Rename the old license file: <path-to-blackboard>\blackboard\config\license\blackboard-license.xml to blackboard-license-OLD.xml
  • Copy the new license file to <path-to-blackboard>\blackboard\config\license\blackboard-license.xml
  • cd into the <path-to-blackboard>\blackboard\system\tooldefs\system\LicenseReplace directory
  • .\run-tool.bat  <path to blackboard>\blackboard\config\license\blackboard-license.xml